Refund policy
Refund Policy
Last updated: 18/06/2026
At TinyThrive, your satisfaction matters to us. Because our products are digital and delivered instantly upon purchase, please review this policy carefully before completing your order.
90-Day Money-Back Guarantee
We stand behind our products with a 90-day money-back guarantee. If you are not satisfied with your purchase for any reason, you may request a full refund within 90 days of your purchase date.
How to Request a Refund
To request a refund, simply email us at Support@tinythrive.shop with:
- Your order number
- The email address used at checkout
- A brief reason for your request (optional, but it helps us improve)
We aim to respond to all refund requests within 1–2 business days, and approved refunds are typically processed within 5–7 business days back to your original payment method.
Digital Delivery and Access
Because our products are delivered electronically, please make sure to:
- Enter a valid email address at checkout
- Check your spam or junk folder if you don't see your delivery email within a few minutes
- Contact us at Support@tinythrive.shop if you have any trouble accessing your files
We're always happy to resend a download link before processing a refund, in case it was simply a delivery issue.
Fair Use
Our guarantee is intended to ensure you're happy with your purchase. We reserve the right to decline refund requests in cases of suspected abuse, repeated refund requests from the same customer, or fraudulent activity.
Contact Us
OUSI PLAY LLC 30 N Gould St STE R Sheridan, WY 82801 Email: Support@tinythrive.shop